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NATIONAL LIBRARY OF BELARUS
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Frequently asked questions

Question: Who can join the Library?
Answer: Any citizen who is at least 14 years old and has a passport.

Question: Can a child join the Library?
Answer: Only a person aged at least 14 years and having the passport can join the Library.
In exceptional cases – children under 14 years, in the presence of the passport and on the grounds of the letter of request from the institution the applicant studies at, written on the letter-head of the educational institution and with arguments in support of the necessity to use information resources of the Library.

Question: Can I get a library card if I’m not a Minsk resident?
Answer: Yes, if you have a identity document (passport, residence permit of the Republic of Belarus, refugee card).

Question: Can I get a library card if I’m a foreigner or a stateless person?
Answer: Yes, if you have a identity document (passport, residence permit of the Republic of Belarus, refugee card).

Question: Which documents do I need to get a library card?
Answer: Your identity document (passport, residence permit of the Republic of Belarus, refugee card). Furthermore, it is advisable to provide:

  • a pupil’s card (if you are technical or professional college student);
  • a student card (if you are university student);
  • an academic degree certification (if you are research worker).

Question: Can I get a library card by providing my drivers’ license?
Answer: No.

Question: Do I need to re-register as a library user?
Answer: In 2017, all users registered in 2006–2012 must re-register, according to the
Re-registration procedure for users of the National Library of Belarus.

Question: What is the price of a library card?
Answer: The price of a library card is 2 rubles 70  kopeck. Registration is free of charge.

Question: How long a library card is valid?
Answer: 5 years on condition that you observe the
directions for use.

Question: What should I do if I loose my library card?
Answer: If you have lost your library card, you should:

  • notify the User Registration Division (Tel. (+375 17) 293 28 54; (+375 17) 293 25 84)) to block your library card;
  • receive a new library card, provide your passport or other identifying document and pay for a new library card. Your identifying number won’t change.

Question: Can I visit the Library with a child?
Answer: The Library offers its information resources and services to persons aged 14 years at least and having a passport. The Library users with children between 3 and 10 years of age can use the
Children’s Room. Passing to the library’s reading rooms with preschool children is not allowed. For more details, call: (+375 17) 293 25 34.
For attending social and cultural events (art exhibitions, the observation platform etc) children under the age of 14 are permitted to visit the Library under the supervision of adults only.

Question: Can I come to the Library with a friend of mine who has no library card?
Answer: No. According to paragraph 27 of
"The National Library of Belarus Code of Service" it is forbidden to pass a library card to other person or use other person’s library card.

Question: Can I receive a once-only library card if I have neither passport nor other identifying documents?
Answer: No, the Library doesn’t provide once-only library cards. In the event that you leave your library card behind, you can get a temporary library card.

Question: How to donate (grant) books to the Library?
Answer: The Library accepts as a gift all books. It’s possible to bring literature to the staff entrance to the literature reception point on workdays till 5 p.m., on weekdays from 5 p.m. till 9 p.m., and at weekends to leave in the lobby of the Library at the information desk.

Question: Which is the Library’s work time?
Answer: The Library works according to the timetable as follows:
Monday– Friday: 10 a.m.– 9 p.m.;
Saturday, Sunday: 10 a.m.– 6 p.m.;
On each last Monday of a month the Library is closed for cleaning.

The summer work time (June 1 – August 31):
Monday – Friday: 10 a.m.– 8 p.m.;
Saturday: 10 a.m.– 6 p.m.;
Sunday – the day off;
On each last Monday of a month the Library is closed for cleaning.

Particular divisions and reading rooms have a specific work time:

Question: How to make an excursion to the Library and visit the Observation Platform?
Answer: Advance booking is required. To book an
excursion please call: (+375 17) 293 28 53, 293 29 66 (Tuesday – Sunday: from 10 a.m. up to 6 p.m.). You can visit the Observation Platform without a guide (the service is paid).

Question: How to learn if an edition I need is available?
Answer: Please consult:

  • a librarian at an information desk, personally or by phone (+375 17) 266 37 37;
  • a librarian at the Catalog Reading Room (in the atrium on the 2nd floor) or by phone (+375 17) 293 28 56;
  • the Electronic catalog or the Image Catalog on the Library’s portal
  • the virtual reference service "Ask a Librarian".

Question: Is literature can be taken home?
Answer: Readers of the Library who reside and have a registration in Minsk: candidates and doctors of science, external doctoral candidates, postgraduates, teachers of higher and specialized secondary educational institutions, workers of scientific research institutions can take literature home. Other readers can order books only in reading rooms.

Question: Are there electronic books in the Library?
Answer: At present the Library specialists are working on digitization of the Library’s collections. Today the Library has the electronic copies of publications by the Library specialists, the archive of national periodicals, the CD-ROM library, and the databases. The Electronic Library is under construction.

Question: Until what time can I make an order "today for today"?
Answer: Booking "today for today" ceases one hour before the closing time of the Library. However, booking for next day is made up to the closing time of the Library.

Question: How long does it take to deliver ordered books?
Answer: 30 minutes.

Question: Can I order books by phone or via Internet?
Answer: You can order books via Internet (the
Electronic Catalog) but not by phone.

Question: Can I photograph books?

Answer: Yes. This service is paid, according to the Service Price List. Please note that not all publications are available to photograph.

Question: Can I print data from my own media?
Answer: Yes, in the
Internet Center and at the copying services office located in the central entrance hall of the Library (see the Service Price List).

Question: Can I use a notebook in the Library?
Answer: Yes.

Question: Does the Library provide Internet access?
Answer: Internet for readers of the Library is free of charge. It is provided in each reading room at workstations to find scientific and educational information. Any user can work with online services during the regime of reading rooms of the Library.
The
Internet Center provides access for library users to e-mail, commercial databases, chat rooms, forums, blogs. The total time of work with Internet resources is one hour a day.

Question: Is there a point for Wi-Fi access in the Library?
Answer: To get wireless Internet access inside the Library you must purchase a Wi-Fi card from byfly provider (available in 60, 180 or 600 minutes) at any Beltelekom booth.
Along with Wi-Fi cards selling through retail stores, Beltelekom Company provides to users of mobile networks ”Mobilnyye TeleSistemy” ”Velcom” and ”BeST” an opportunity to purchase an alternative to access cards (user props) by means of SMS messages (short SMS number 9101 for 60 minutes availability; short SMS number 9103 for 180 minutes availability).
For further information on the use of wi-f- cards please see on the site
http://byfly.by.Call for 24/7 maintenance service: (+375 17) 306 48 88.
The wireless Internet access inside the Library is provided to registered users only.

Question: How to write a bibliography to a thesis, diploma and other scientific papers?
Answer: Bibliography is to be written according to the
examples of bibliographical descriptions given on the site of the Supreme Certification Commission of Belarus. Employees of the Information service department (2nd floor, room 257) hold free-of-charge trainings on every last Wednesday of a month at the Press Center (3rd floor, room 308). The trainings start at 5 p.m. For more information, please, call: (+375 17) 293 27 38.

Question: Where can I learn how to use the Library’s resources?

Answer: Every month, the Library conducts free of charge trainings for readers where everyone can learn how to use the NLB’s online catalog and databases produced by the NLB and other producers; to make the right request; to know better ways of searching information in the Internet; to know how it is possible to use the Library’s services from home. Also, there is a counseling center on the 1st floor, there is an assistant librarian in reading rooms and atriums of the 1st, 2nd floors.

Question: How to check bibliographic description of source documents in scientific paper bibliography?

Answer: You can use the Library’s search engine, otherwise make an order at the Information Service Division (the service is paid). To make an order, go to the Division’s reading room (2nd floor, room 257) and fill in an order form. A standard printed or electronic list is made in 3–19 days (depending on size and degree of complexity). For more information, call: (+375 17) 293 27 38.

Question: How to make a reading list?

Answer:

  1. Use the Library’s catalogs and databases. In case of need, ask an assistant librarian at the consultation desk, in the reading rooms and in the Catalog Reading Room.
  2. Go to the Information Division’s reading room (2nd floor, room 257) and fill in an order form to get a reading list you need. The service is paid according to the Service Price List. An order is fulfilled within 3–10 days. For more details, please, call: (+375 17) 293 27 38.
  3. Ask a question to the virtual services ”Ask a Librarian” or КОRUNB (University Scientific Libraries Corporation) on the Library’s website. The answer will include up to 10 sources.

Question: Can I get a black-and-white or color photocopy and scan documents?
Answer: Yes.

Question: Can I print out data from NotePad or User’s Archive?
Answer: Yes.

Question: Can I copy dissertations defended in the Republic of Belarus?
Answer: Copying of full texts of Belarusian dissertations is not allowed. Copying of fragments of Belarusian dissertations is allowed with the purpose of their further citing. Hand-written dissertations can be scanned by preliminary request.
Call for further information: (+375 17) 293 27 20.

Question: Which documents are required at the Dissertation Reading Room?

Answer: To receive manuscript dissertations defended in the Republic of Belarus, your must provide the letter of request written on an official blank, sealed and signed by head of an institution (industry) you work (study) at. The letter is valid during one year.

Question: Which newspapers does the Library receive?
Answer: The Library receives all newspapers published in Belarus. You can also check the
List of newspapers of the CIS member-states and other countries acquired by the Library.

Question: How to learn which journals the Library acquires?
Answer: The
Electronic catalog of the Library presents journals since 1918 to present day.

Question: In which reading room can I get literature in foreign languages?
Answer: Order the literature you need and get it at a recommended reading room.

Question: How to learn when some law, decree or other legal document were published?
Answer: Call (+375 17) 293 27 28 or ask a librarian at the
Official Documents Division, or use the Virtual Center of Legal Information on the Library’s portal, and also on the National Legal Internet Portal of the Republic of Belarus.

Question: Which paid services does the Library provide?
Answer: See the
Service Price List

Question: I’m a foreign student. Can I join the Library?
Answer: Yes, according to the registration procedure. You must provide your student card and identity card (passport).

Question: What should I do if no book, article or other document I need are available?
Answer: Ask a librarian at the Interlibrary Loan and Document Delivery Division. For more details, call: (+375 17) 293 27 14, 293 29 14, e-mail
mba@nlb.by

Question: How to submit electronic version of a thesis to the Library to get a certificate of the Supreme Certifying Commission?
Answer: In compliance with paragraph 47 of the Regulations on the conferring of academic degrees and academic status in the Republic of Belarus (adopted by the Decree of the President of the Republic of Belarus of 17th November, 2004 № 560, an amendment to the Decree of the President of the Republic of Belarus of 30th December, 2011 № 621), in the event that the commission approves a thesis its electronic copy is to be submitted to the National Library of Belarus within 10 days.
The electronic copy of a thesis is to be submitted as a pdf file or a doc file on optical carrier (CD-R, RW or DVD-R, RW) to the Development and registration of local electronic information resources section of the Electronic Information Resources Acquisition Division.
To get a certificate applicant must provide their passport and contact phone number. The certificate preparation is made within 15–20 minutes.
Call to get further information: (+375 17) 293 25 86.
The division’s work time:
Monday – Thursday: 08.30 a.m. – 5.30 p.m.
Friday: 08.30 a.m. – 4.15 p.m. (break 1 p.m. – 13.45 p.m.)
Saturday, Sunday – the days off

Question: How to submit electronic copy of an abstract to the Library?
Answer: In compliance with paragraph 47 of the Regulations on the conferring of academic degrees and academic status in the Republic of Belarus, an abstract on both paper and electronic carriers is to be submitted no later than one month before thesis defense.

The electronic copy of an abstract can be submitted in the following way:

  • save the copy on CD or DVD and send it by post:
    The National Library of Belarus
    220114, Minsk, Nezavisimosti Ave., 116,
    Electronic Information Resources Acquisition Division;
  • send by mail: press@nlb.by, press.nlb.by@gmail.com;
  • save the copy on portable data medium and submit it to the Electronic Information Resources Acquisition.

Call for more information: (+375 17) 293 25 86.
The division’s work time:
Monday – Thursday: 08.30 a.m. – 5.30 p.m.
Friday: 08.30 a.m. – 4.15 p.m. (break 1 p.m. – 13.45 p.m.)
Saturday, Sunday – the days off

Question: How to donate (grant) books to the Library?
Answer: The Library accepts as a gift all books. It’s possible to bring literature to the staff entrance to the literature reception point on workdays till 17 o’clock, on weekdays from 17.00 till 21.00 and at weekends to leave in the lobby of the Library at the information desk.

Question: Can literature be taken home?
Answer: Readers of the Library who reside and have a registration in Minsk: candidates and doctors of science, external doctoral candidates, postgraduates, teachers of higher and specialized secondary educational institutions, workers of scientific research institutions can take literature home. Other readers can order books only in reading rooms.

The official internet-portal of the President of the Republic of Belarus The site of Belarus Ministry of culture The site of Belarusian Repablican Youth Union
All rights reserved
National Library of Belarus
2006-2016

webmaster@nlb.by
220114, Nezavisimosti Ave. 116
Minsk, Belarus
Tel: (+375 17) 266 37 37
Fax: (+375 17) 266 37 06